QUALITY PEOPLE, PRODUCTS AND TECHNOLOGY
Our Vision is to become the UK market leader in multi metal distribution. We will achieve this by developing our valued employees, providing outstanding customer service and forming strong supplier partnerships.
We will set business objectives and review them at corporate and local level:
- Stock from ISO approved suppliers
- Business units adhering to mission goals
BS EN ISO 9001: 2015 certification will be maintained by internal audits, management meetings and reviews. Periodic audits by an accredited organisation, will be maintained. We will monitor our performance against customer requirements.
BS EN ISO 9001
All of Kloeckner Metals UK branches are BS EN ISO 9001:2015 certified. This highly regarded recognition provides assurances of world class products and services to our customers. Documentation is required to regulate this system. Logs of customer satisfaction, staff training, problems and improvements are all kept, reviewed and updated. Quality management reviews take place to monitor improvements and training within the organisation.